How Competitive Research Changed My Business
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Important modifications:

  • Commitment period adjustments for Saudi customers
  • Referral value importance increases
  • Occasional buying behaviors identification
  • Prestige-motivated purchases valuation

Essential components:

  • Longer decision periods in Saudi purchase journeys
  • Family influence aspects in purchase decisions
  • Chat as a significant but difficult-to-track influence channel
  • In-person verification as the final buying stage

Remarkable results:

  • Ephemeral platforms surpassing Visual platforms for particular merchandise
  • Late marketing significantly exceeding morning efforts
  • Motion material generating higher ROI than static graphics
  • Smartphone effectiveness exceeding desktop by significant margins

When I launched my online business three years ago, I was certain that our distinctive products would stand out naturally. I overlooked competitor analysis as unnecessary – a mistake that almost ruined my entire business.

With detailed analysis for a meal service company, we identified that advertisements shown between 9-11 PM dramatically exceeded those shown during traditional optimal periods, generating 163% better purchases.

For a high-end retailer, we developed a locally-relevant attribution model that recognized the unique buying journey in the Kingdom. This strategy revealed that their social media investments were actually producing two hundred eighty-six percent more value than previously calculated.

Important behavioral elements to analyze:

  • Religious period impacts on user behavior
  • Family-centered purchasing journeys
  • Gender-specific exploration habits
  • Location-based behavioral differences

I presently employ several resources that have dramatically upgraded our competitive research:

  • Search analysis platforms to track other companies' search rankings
  • Social listening platforms to track competition's digital footprint
  • Digital tracking tools to track updates to their websites
  • Newsletter subscription to get their ThreeSixty Marketing communications

Essential classifications to develop:

  • Place-based groups within Saudi Arabia (behavior varies significantly between regions)
  • Income brackets specific to the Saudi society
  • Traditional adherence spectrum
  • Online proficiency stages

Initiate by identifying ALL your competition – not just the obvious ones. In our research, we discovered that our most significant threat wasn't the famous company we were tracking, but a new company with an innovative strategy.

For a fashion store, we performed a comprehensive channel effectiveness evaluation that uncovered their highest ROI channels were completely different from their international norms. This insight permitted a shift of spending that improved their overall ROI by over two hundred percent.

I use a simple spreadsheet to record our competitors' costs modifications on a regular basis. This has already allowed us to:

  • Spot periodic price reductions
  • Notice special offer tactics
  • Comprehend their value positioning

I suggest categorizing competitors as:

  • Direct competitors (offering nearly identical solutions)
  • Peripheral competitors (with limited resemblance)
  • Potential disruptors (new companies with game-changing potential)

For a investment institution, we developed a tailored analytics approach that featured Saudi-specific behavioral indicators. This strategy uncovered undetected business potential that increased their sales by one hundred twenty-seven percent.

Recently, a retail client consulted me after spending over 500,000 SAR on online advertising with disappointing returns. After revamping their methodology, we generated a dramatic increase in return on investment.

Effective approaches:

  • Incorporating regional transaction options like Mada
  • Improving native descriptions
  • Featuring local service availability
  • Including confidence builders specific to Saudi customers

For a government service, we implemented customized analytics that discovered significant disparities in engagement between native language and international tongue users. This intelligence resulted in specific improvements that improved total platform effectiveness by seventy-three percent.

After years of forming strategies based on guesswork, their new analytics-based strategy created a two hundred forty-three percent increase in conversion rate and a 167% reduction in advertising spending.

After considerable time of disappointing performance with their international platform, their enhanced Kingdom-specific website generated a significant increase in connection and a substantial growth in leads.

Recently, I observed as three competitors invested heavily into expanding their operations on a particular social media platform. Their initiatives flopped as the medium appeared to be a mismatch for our industry.

Essential features included:

  • Adapted layouts for Arabic reading
  • Script-optimized fonts
  • Locally appropriate graphics for each verbal identity
  • Consistent identity presentation across two versions